Chill and Grill

2026-11-05

The worst experience I have ever had. Banana Island Resort completely ruined what was supposed to be a special family occasion. We were there to celebrate my mother’s birthday, and my aunt had travelled all the way from far away specifically to celebrate with her and spend this special day together. Instead, the resort left us in an incredibly disappointing and embarrassing situation, forcing us to celebrate without the rest of our family. My family arrived at 8 PM, only to be told that visiting hours were over and that there was no boat available to take them to the island. This was never communicated to me, despite contacting the resort multiple times and clearly informing them that I would be having visitors. I was only told that there would be an extra charge for the additional visitors, but nobody mentioned that the last regular boat was at 5 PM, with 7 PM being an exception. What makes the situation even more frustrating is that suddenly I was told there would be another boat at 9 PM. So, my family would arrive at 9:30 PM and have to leave at 10 PM? Are you seriously expecting us to pay QAR 300 for less than an hour? On top of that, the service throughout my stay was extremely slow. Everything took forever to arrive, and I spent so much of my time waiting instead of enjoying my stay. I also raised my concerns with the supervisor, Bashar, but unfortunately, he did absolutely nothing to help or resolve the situation. This was supposed to be a beautiful birthday celebration for my mother, with the whole family together. Instead, we were forced to celebrate without my aunt, who had made the effort to travel specifically for this occasion. The resort completely ruined a special family memory. I genuinely regret staying here. This will definitely be my last visit. Poor communication, extremely slow service, and absolutely no sense of responsibility towards guests. One of the worst experiences of my life. Definitely not worth the money, and I would never recommend it.

2026-11-05

I had the best time at adventure island especially with Mubarak , Cena chins and Dodi. They were very attentive to our needs and especially because it was mr birthday they went the extra mile to make me feel celebrated and comfortable with the excursions they had. The free fall was my favourite part and due to their service I would love to go again. It is my first time in Doha and I would love to go again especially due to their hospitality ! Amazing

2026-11-05

Yassine was wonderful, helpful and friendly. Gave us great drinks recommendations 👍🏾