迪拜平衡之旅——25周年庆体验

2026-11-06

My stay at Anantara Downtown Dubai from 30 October to 3 November was disappointing. Room 2308 had dust, stains, hair in the bathtub and a dirty sink drain and waste bin—particularly concerning given my dust allergy. It also overlooked an undisclosed construction site. Changing rooms took around 50 minutes, without a clear time estimate and with follow-up required from us. On my final day, I also noticed dust build-up in the replacement room, 2507, raising concerns about daily housekeeping. Management failed to follow up as promised. Their eventual offer of a special rate and upgrade for a future visit did not adequately address the stay we had already paid for. Spacious, beautifully designed rooms, but cleanliness and complaint handling fell below five-star expectations.

2026-11-06

Had a very nice stay me and my wife, amazing room and staff were incredible, would definetly come again

2026-11-05

The stay is very valuable. Only the breakfast outside is Not recommended. Sanjaya and Sahil are the best Boys of Support, the delivered the best Support!